Contact Us
Contact Us — THE AXYOM
At The Axyom, every detail matters — including your experience with us.
If you have any questions about your order, our products, or need support, we’re here to help.
Customer Support
For general questions, order updates, or product information, you can reach us at:
📩 Email: hello@theaxyom.com
We aim to respond within 1–2 business days.
When contacting us, please include (if applicable):
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Your full name
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Your order number
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A brief description of your question or issue
This helps us assist you faster and more accurately.
Order & Shipping Questions
If your message is about:
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Order status
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Tracking information
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Shipping times
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Address changes
please add “ORDER SUPPORT” in the email subject line.
Example:
Subject: ORDER SUPPORT – #AXY12345
Returns, Refunds & Warranty
For returns, refunds, or warranty-related inquiries, first review:
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Our Return Policy
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Our Warranty Statement
If you still need help, email us at hello@theaxyom.com with:
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Order number
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Photos (if related to product defect)
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Short explanation of the situation
Use the subject:
“RETURN/WARRANTY”
Business & Collaboration
For partnerships, wholesale, or collaboration requests:
📩 Email: hello@theaxyom.com
Subject: “BUSINESS INQUIRY”
We’re Here to Help
Whether it’s a simple question or a detailed request, our team will handle your message with the same care we put into our products.