Privacy Policy
Privacy Policy — The Axyom
At The Axyom, your privacy matters. We believe that true confidence comes not only from the products you choose, but also from knowing that your personal information is safe.
That’s why we handle your data with responsibility, transparency, and in full compliance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).
1. Information We Collect
To provide a smooth and reliable shopping experience, we may collect the following:
Personal Information
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Name
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Email address
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Phone number
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Billing and shipping address
Payment Information
Payments are securely processed by trusted third-party providers.
We do not have access to or store your credit/debit card details.
Technical & Browsing Data
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IP address
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Device and browser information
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Cookies and usage data
This helps us improve your experience, optimize our website, and ensure security.
2. How We Use Your Information
We value your trust. Your data is used exclusively for:
Order Processing
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Confirming, preparing, and shipping your order
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Sending updates about delivery and order status
Customer Communication
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Responding to inquiries and support requests
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Sending curated updates, product launches, or exclusive offers — only if you choose to receive them
Legal & Security Obligations
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Preventing fraud or misuse
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Meeting tax and regulatory requirements
Website Optimization
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Improving navigation, performance, and personalized experiences
No spam. No unnecessary messages. No unauthorized sharing.
3. Products & Orders
We strive to represent all products accurately. However:
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Colors may vary slightly depending on screen settings
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Small variations may occur between batches due to manufacturing processes
To maintain brand integrity and customer safety, orders suspected of fraud may be cancelled.
4. Payments
All transactions are encrypted and processed through secure gateways.
Prices are shown in GBP or EUR, depending on your region, and may include or exclude taxes in accordance with local regulations.
5. Responsibility & Product Use
The Axyom is not liable for damage caused by improper use, modification, or mishandling of products.
Please follow the care and usage instructions provided.
6. Data Retention
We retain your information only for as long as necessary to:
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Fulfill your orders
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Provide customer support
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Comply with legal and accounting obligations
When no longer needed, data is securely deleted or anonymized.
7. Your Rights (GDPR)
As an EU/UK customer, you have the right to:
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Access your personal data
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Request corrections
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Request deletion
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Restrict or object to data processing
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Request data portability
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Withdraw consent at any time
To exercise any of these rights, simply contact us.
8. Cookies
Our site uses cookies to:
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Enable essential store features
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Improve user experience
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Analyze performance and traffic
You can manage or disable cookies through your browser settings at any time.
9. Contact Us
If you have any questions about your privacy or need assistance with your data, you can reach us at:
We’re here to help.